Agree with Shirotsume, the simple logic here is if his smartphone needed so much of his attention, no matter what was being done with it, that he was pointing the gun w/o looking at what he was pointing at, he needed to put it down... This is non-negotiable... This is irregardless of whether it was loaded or not. What was done was unacceptable, and I heartily agree with the person and what was done. it was not a combat situation, he could have easily put it down for the moment and had he done so it would not thave caused him and the other guy to be restrained and ejected as they were.